“Agreement” means these Terms and any policies referenced within them; “The636” refers collectively to our company, the Site, and the products or services we offer; “Site” includes The636.com, The636Group.com, and any related online properties we operate; “Products” or “Offering” refers to the items, equipment, and services made available through the Site; and “User” or “You” refers to any person who accesses, browses, purchases from, or otherwise uses the Site.

We offer a wide range of products to meet your needs, including new, used, and professionally refurbished equipment. Our inventory also includes high-quality cables and other essential tangible items to support your operations. Each product is carefully sourced and evaluated to ensure reliability, performance, and value, whether you are purchasing brand-new, pre-owned, or cost-effective refurbished equipment

Our goal is to provide dependable products and services that fit a variety of budgets without compromising on quality.

You must be at least 18 years of age, have the legal capacity to enter into binding contracts, and comply with all applicable laws and regulations, including export control requirements. If you are acting on behalf of a business or other entity, you represent and warrant that you are authorized to do so. You also agree to provide accurate, current, and complete information as required.

We are not responsible or liable for any losses, damages, or claims arising from the use or misuse of our products. Additionally, we assume no liability for any issues resulting from the voluntary sharing of account credentials or website access with us or any third party. You are solely responsible for maintaining the confidentiality and security of your access information.

You agree not to use our services in any manner that violates applicable laws or regulations, infringes upon the rights of others, or involves fraudulent, deceptive, or misleading practices. Prohibited activities include, but are not limited to, impersonating any individual or entity, attempting to gain unauthorized access to systems or data (including hacking or phishing), or engaging in any activity that disrupts, damages, or interferes with our operations, reputation, or other users. We reserve the right to suspend or terminate access for any such violations.

All payments are processed in U.S. dollars through secure third-party payment providers (such as Stripe). By completing a purchase, you agree to the terms and policies of those providers.

Customers must contact us within 14 days of the purchase date for any support or issue resolution. We will make reasonable efforts to address and resolve all concerns; however, resolution is not guaranteed. Refunds, if approved at our sole discretion, may be issued only if an issue cannot be resolved within this 14-day period.

After 14 days from the date of purchase, all sales are considered final and non-refundable. We reserve the right to suspend or terminate services, access, or ongoing support at any time in the event of nonpayment, payment disputes, or suspected policy violations.

Discounts are offered at our sole discretion, may be subject to specific terms and conditions, and are non-transferable. We reserve the right to modify, limit, or discontinue any discount at any time, including the right to refuse discounts on any order.

You are responsible for any chargebacks, reversals, or payment disputes, including all associated fees, costs, and expenses incurred by us, including but not limited to legal and collection costs. In the event of non-payment or unresolved balances, we reserve the right to pursue all available remedies to recover amounts owed.

All content on this Site, including but not limited to text, images, graphics, logos, and design elements, is the exclusive property of The 636 Group, LLC and is protected by applicable intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any content without prior written consent is strictly prohibited. “The636,” “The 636 Group, LLC,” and all associated names, logos, and branding elements are protected trademarks and may not be used without express written permission.

We reserve the right, at our sole discretion, to revoke or terminate any permission granted for the use of our intellectual property at any time, with or without notice. Upon such revocation, you agree to immediately cease all use and comply with any instructions provided by us.

All products are provided on an “As-Is” and “as available” basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We expressly disclaim all liability for any damages or losses arising from product defects or failures, third-party actions, payment processing issues, or interruptions in service. To the maximum extent permitted by applicable law, our total liability for any claim shall not exceed $100. Certain jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply.

You agree that The 636 Group, LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of our products, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim arising out of or related to any product or transaction shall not exceed the amount you paid to The 636 Group, LLC for the specific product or service giving rise to the claim.

You also agree to defend, indemnify, and hold harmless The 636 Group, LLC, its owners, affiliates, officers, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your use or misuse of our products, your violation of any law or regulation, or your breach of these Terms and Conditions.

This Agreement, and any disputes arising out of or related to it, shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles. You agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located within Missouri.

Any dispute, claim, or controversy arising out of or relating to your use of our products or services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association in accordance with its applicable rules. Arbitration shall take place in St. Charles County, Missouri, and you agree to submit to the personal jurisdiction and venue of this location. You further waive any right to participate in a class action or jury trial.

We are not responsible for any delays, interruptions, or failures in performance resulting from events beyond our reasonable control, including but not limited to acts of God, supply chain disruptions, carrier delays, labor shortages, natural disasters, or government actions.

If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision at any time shall not be deemed a waiver of such right or provision, nor shall it limit our ability to enforce it in the future.

We reserve the right to suspend or terminate access to our services at any time, with or without notice, at our sole discretion. In the event of termination, no refunds, credits, or compensation will be issued unless expressly stated otherwise in writing.

You may not assign or transfer this Agreement, in whole or in part, without our prior written consent. We reserve the right to assign or transfer this Agreement at any time without restriction.

We reserve the right to modify or update these Terms at any time, at our sole discretion. Any changes become effective immediately upon posting. Your continued use of our website or services constitutes your acceptance of the revised Terms.

Missouri residents with questions or concerns are encouraged to contact the Department of Consumer Affairs for assistance.

You are solely responsible for ensuring your compliance with HIPAA and any applicable privacy regulations. By using our services, you agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from your failure to meet these obligations.