Shipping Policy
Here you will find answers to frequently asked questions. If you do not see your question listed, please contact us.
Yes, however, shipping and handling fees may still apply depending on the size of your order.
Items ship within the stated handling timeframe after payment is received. Orders are not shipped on weekends.
Orders are processed Monday through Friday, with a daily cutoff time of 2:00 PM Pacific Time, excluding major holidays.
All items are carefully packaged and shipped professionally. Once your order ships, you will receive a shipping confirmation and tracking number via email.
• Domestic shipments, flat-rate shipping applies only to the continental United States. Additional charges apply for Alaska, Hawaii, and all non-contiguous U.S. territories.
• International orders, any import duties, taxes, VAT, tariffs, or other fees are the buyer’s responsibility and are not included in the item price or shipping cost. These charges are typically assessed by the destination country and collected by the carrier or customs office. Please contact your local customs office in advance to estimate these costs. If a buyer does not cooperate with customs clearance or fails to pay required fees, no refund will be issued. For shipments sent to a U.S.-based exporter, responsibility transfers once the item is received by the exporter.
We primarily use UPS and FedEx for all domestic and international shipments.
For freight orders, we recommend using our vetted carriers. The buyer is responsible for arranging any oversized freight shipping and may be charged a palletizing fee if required.
If you need expedited handling, please contact us to request rush processing.
Each time an item ships from our warehouse, we will send you an email with the carrier name and tracking number. You can use the link in that email to track your order.